WEBVTT 1 00:00:07.117 --> 00:00:08.586 Now that there's an agreed upon 2 00:00:08.587 --> 00:00:09.861 standardized definition of 3 00:00:09.877 --> 00:00:11.151 high-quality care for PTSD 4 00:00:11.917 --> 00:00:13.926 and TBI, this definition can be used 5 00:00:13.927 --> 00:00:14.927 in a number of ways. 6 00:00:15.637 --> 00:00:16.960 So first, it can be used by 7 00:00:16.987 --> 00:00:18.726 organizations that provide care as a 8 00:00:18.727 --> 00:00:20.256 way of benchmarking the care that 9 00:00:20.257 --> 00:00:21.066 they provide. 10 00:00:21.067 --> 00:00:22.266 So, how does the care that they 11 00:00:22.267 --> 00:00:24.036 provide match up with this 12 00:00:24.037 --> 00:00:25.506 definition of high-quality care? 13 00:00:25.567 --> 00:00:27.666 Are there areas for improvement to 14 00:00:27.667 --> 00:00:29.333 bring to raise the bar of the care 15 00:00:29.377 --> 00:00:30.887 that they provide to veterans? 16 00:00:31.147 --> 00:00:32.736 This definition could also be used 17 00:00:32.737 --> 00:00:34.567 by veterans themselves to find care. 18 00:00:34.717 --> 00:00:36.487 So, when seeking a provider, 19 00:00:36.637 --> 00:00:38.196 veterans can use the definition to 20 00:00:38.197 --> 00:00:39.786 ask providers about whether they 21 00:00:39.787 --> 00:00:41.196 provide care that adheres to this 22 00:00:41.197 --> 00:00:42.096 definition. 23 00:00:42.097 --> 00:00:43.326 This definition could also be used 24 00:00:43.327 --> 00:00:44.766 by payers to identify high-quality 25 00:00:45.187 --> 00:00:45.996 providers. 26 00:00:45.997 --> 00:00:47.796 So, for example, VA 27 00:00:47.917 --> 00:00:49.626 pays for some veterans to receive 28 00:00:49.627 --> 00:00:51.216 care from the private sector, and 29 00:00:51.217 --> 00:00:52.736 this is through the Mission Act 30 00:00:53.047 --> 00:00:54.337 that was passed in Congress. 31 00:00:54.487 --> 00:00:55.896 And through this private sector 32 00:00:55.897 --> 00:00:57.318 care, VA may wish to identify 33 00:00:58.117 --> 00:00:59.370 providers that provide high-quality 34 00:00:59.767 --> 00:01:01.626 care matched against this 35 00:01:01.627 --> 00:01:03.097 definition of quality and have 36 00:01:03.637 --> 00:01:05.352 those only those providers included 37 00:01:05.467 --> 00:01:06.467 in its network. 38 00:01:06.547 --> 00:01:08.436 Other payers who provide care for 39 00:01:08.437 --> 00:01:10.054 veterans may wish to do something 40 00:01:10.057 --> 00:01:11.057 similar. 41 00:01:11.257 --> 00:01:12.246 So, there's a number of ways that 42 00:01:12.247 --> 00:01:13.746 this definition could be used. 43 00:01:14.047 --> 00:01:15.396 And really the goal of it is to be 44 00:01:15.397 --> 00:01:16.965 used to ensure that all veterans 45 00:01:17.017 --> 00:01:18.566 have access to high-quality care.